Fontana Char Wood or Charcoal Pizza Oven & BBQ

Delivery Info

Free Delivery

It’s an all day delivery but we do request that the driver calls one hour before he’s due to arrive. The goods will arrive on a lorry that is about the size of a fire engine, so if you have restricted access please let us know in advance.

The lorry will have a tail lift that allows the driver to get the stove off the vehicle, the stove will be packed on a pallet and the driver will have a pallet truck. He’ll be able to wheel the pallet (stove) as close as possible to your property, if you have a garage he’ll be able to wheel it into there for you.

The pallet truck can only be wheeled over a finished surface so it’s not possible to wheel it over a gravelled drive nor is it possible to wheel up or down steps.

The pallets are normally about a 1m wide so this is the minimum width gate they can fit through. Please note that the driver is not insured to unpack or carry the stove into your house.

Two Man Delivery (£60)

For an additional £60 charge, our two man delivery service is available. The goods will be delivered by two men who will carry your stove into the room of your choice.

They will normally carry it up 1 flight of stairs (if it’s safe to do so) but this is at their discretion so if you have a 3rd floor flat please inform us before hand to avoid any issues during delivery.

The two-man delivery normally takes 5 – 10 working days to be delivered from dispatch. Once the goods are in stock, you will be contacted and delivery arranged.